I have been asked to find an experienced application support
analyst/engineer to join my client based in Dublin. This is an
exciting time to join as they have multiple projects ongoing which you
will have complete ownership over.
If you successful you will manage the platforms & day to day
operational relationships and performance of our Platforms Partners
whilst also managing expectations of key internal stakeholders.
Key Responsibilities:
Incident management including the triage of incidents and
communicating issues with platform partners
Participate in reviews with senior management
Problem management including root cause analysis and resolution
Help with the onboarding of new partners and build vendor
relationships.
System management and support being aware of backlog issues and being
able to communicate effective workarounds
Lead a team of QA&#**Apply on the website**;s to ensure that all new
software released is up to company standardsKey Requirements:
Degree educated in related area
5+ years experience in application support or related role
Strong troubleshooting and root cause analysis skills
Excellent communication skills
Experience in ITIL, QA, Agile, AWS, SQL and Jira
Previous experience leading a project
To find out more please call Peter Raine Reperio Human Capital (phone
number removed)
Reperio Human Capital acts as an Employment Agency and an Employment
Business Application Support Analyst/Engineer Dublin
I have been asked to find an experienced application support
analyst/engineer to join my client based in Dublin. This is an
exciting time to join as they have multiple projects ongoing which you
will have complete ownership over.
If you successful you will manage the platforms & day to day
operational relationships and performance of our Platforms Partners
whilst also managing expectations of key internal stakeholders.
Key Responsibilities:
Incident management including the triage of incidents and
communicating issues with platform partners
Participate in reviews with senior management
Problem management including root cause analysis and resolution
Help with the onboarding of new partners and build vendor
relationships.
System management and support being aware of backlog issues and being
able to communicate effective workarounds
Lead a team of QA&#**Apply on the website**;s to ensure that all new
software released is up to company standardsKey Requirements:
Degree educated in related area
5+ years experience in application support or related role
Strong troubleshooting and root cause analysis skills
Excellent communication skills
Experience in ITIL, QA, Agile, AWS, SQL and Jira
Previous experience leading a project
To find out more please call Peter Raine Reperio Human Capital (phone
number removed)
Reperio Human Capital acts as an Employment Agency and an Employment
Business
We need : English (Good)
Type: Permanent
Payment:
Category: Others
